Privacy Policy.
Your privacy is important to us.
The Green Tea Society knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. The Green Tea Society is dedicated to ensuring the privacy of our customers and have implemented stringent security measures and procedures, so you can rest assured that any details you submit online remain secure. This notice describes our privacy policy. The Green Tea Society is bound by the National Privacy Principles contained in the Commonwealth Privacy Act. By visiting The Green Tea Society you are accepting the practices described in this Privacy Policy.
The Green Tea Society may, from time to time, review and update this privacy policy to take account of new laws and technology and changes to The Green Tea Society’s operations. Please visit this page periodically, to check for updates.
What kind of personal information The Green Tea Society collects and how it is collected?
Personal information you provide.
We store the personal information you enter on the Website or give to The Green Tea Society in other ways. You may provide information when you request or acquire a product or service from The Green Tea Society, provide a product or service to The Green Tea Society, complete a survey or questionnaire, enter a competition, participate in forums or when you communicate with The Green Tea Society in person, by email, telephone or in writing (for example if you contact customer service or provide feedback).
The personal information that we collect on individuals may include, but is not limited to, your name, contact details (including email, home address and billing address), payment details and other personal information we collect in the course of a transaction or that you provide to us when you contact us.
Automatic collection.
Cookies.
We may use a feature of your browser called a cookie to assign your computer a 'User ID'. Cookies contain information by which The Green Tea Society can identify your computer to our servers. You may configure your browser so that you are notified before a cookie is downloaded or so that your browser does not accept cookies. The Green Tea Society may use information contained in cookies to make assumptions about the user of the computer and to provide users of that computer with focused advertising that The Green Tea Society believes may be of interest, based on that information. In some cases a web page might contain more than one cookie, the information gathered from these different cookies are used to build statistical and demographical information which does not identify you personally to advertisers and other third parties for marketing, promotional purposes.
To disable your cookies, please refer to the help menu within your Internet browser. However, cookies allow you to take full advantage of some of The Green Tea Society’s coolest features, and we recommend that you leave them turned on.
Indirect collection.
The Green Tea Society endeavours to collect personal information about an individual only from that individual. In some circumstances The Green Tea Society may obtain personal information from a third party.
The Green Tea Society may use information it collects from you for the primary purpose for which it is collected and for such other secondary purposes that are related to the primary purpose of collection.
How The Green Tea Society uses the information you provide.
The Green Tea Society may use information it collects from you for the primary purpose for which it is collected and for such other secondary purposes that are related to the primary purpose of collection. The Green Tea Society generally uses personal information to:
Provide you with products or services you have requested.
Personalise and customise your experiences on The Green Tea Society, including saving shopping cart information.
Help The Green Tea Society manage and enhance its services.
Communicate with you.
Provide you with ongoing information about opportunities on The Green Tea Society in which The Green Tea Society believes you may be interested.
Give you the opportunity from time to time to receive email and 'e-newsletters' from The Green Tea Society.
In most cases where The Green Tea Society asks you to provide information about yourself, if you do not provide The Green Tea Society with that information, The Green Tea Society will not be able to provide you with the requested product or service.
Does The Green Tea Society share the information it receives about me?
Information about our customers is an important part of our business, and we are not in the business of selling it to others.
The Green Tea Society may provide your information to:
third parties engaged by The Green Tea Society to perform functions on its behalf, such as processing credit card information, order fulfilment, mailouts, shipping, debt collection, marketing, research and advertising; and
third parties authorised by you to receive information held by The Green Tea Society.
How Secure Is Information About Me?
The Green Tea Society manages personal information in accordance with this Privacy Policy and the Privacy Act 1988.
The Green Tea Society protects the personal information The Green Tea Society holds from misuse, loss, unauthorised access, modification or disclosure by various means including firewalls, password access, secure servers and encryption of credit card transactions. The Green Tea Society uses Secure Sockets Layer (SSL) software, which encrypts information you input. It is important for you to protect against unauthorised access to your password and to your computer. Be sure to sign off when finished using a shared computer.
Making a privacy complaint.
If you believe that The Green Tea Society has breached the Australian Privacy Principles under the Privacy Act 1988, you may contact The Green Tea Society in writing at the address details provided in this privacy policy. The Green Tea Society will investigate your complaint and endeavour to respond to you within a reasonable time after your complaint is received. If you are not satisfied with The Green Tea Society’s handling of your complaint, you may contact the Office of the Australian Information Commissioner, contact details of which can be found at www.oaic.gov.au.
Updating personal information.
The Green Tea Society endeavours to ensure that the personal information it holds is accurate, complete and up-to-date. You can update your The Green Tea Society account information via the Tea Society Log In section on our Website or by writing to The Green Tea Society at the contact address detailed in this privacy policy.
Seeking access to the personal information The Green Tea Society holds about you.
You have the right to seek access the personal information held about you and to advise The Green Tea Society of any inaccuracy. There are some exceptions to this right set out in the Privacy Act 1988. If you make an access request, The Green Tea Society will ask you to verify your identity and specify what information you require. The Green Tea Society may charge a fee to cover the costs of meeting your request.
How to contact The Green Tea Society.
If you have enquiries or wish to provide feedback about this policy, please mail to the Privacy Officer at:
Privacy Officer
Kaitaku Trading Pty Ltd (t/as The Green Tea Society)
5/10 Palmerston Avenue
Bronte NSW 2024
Australia